FAQs

Frequently Asked Questions

How do you control dust when you are sweeping a chimney?

We use state of the art HEPA filtration vacuums!

How long does a chimney sweep take?

It generally takes our CSIA Certified Chimney Sweeps about an hour to get the job done.

How often should I get my chimney swept?

The NFPA (National Fire Protection Association) recommends annual inspections of all flue venting systems.

What should I look for when hiring a chimney sweep?

It is recommended that you hire a CSIA (Chimney Safety Institute of America) Certified Chimney Sweep.

Why hire a CSIA Certified Sweep?

When a chimney sweep is CSIA Certified, they are well-trained service professionals within CSIA. The CSIA holds the industry standard credential when it comes to chimney sweep services.

How do I prepare for my chimney sweep appointment?

Have the area cleared out in front of the fireplace and DO NOT have a fire for 24 hours before the appointment.

Can I have a fire the night before a chimney sweep appointment?

No! No fires for 24 hours prior to your chimney sweep appointment.

Why does a chimney need cleaning?

Creosote builds up from use of a fireplace, so this needs to be properly cleaned out annually to ensure the safest use of your unit.

What is creosote?

Creosote is a dangerous, flammable, tar-like byproduct of combustion from your fires. When creosote is ignited, it causes chimney fires.

Is there a mess when my chimney is swept?

No! We care about your home; therefore, we take the time to lay down clean drop cloths in our work area and we run HEPA filtration vacuums while we work so the dust does not end up in your home!

What is a flue?

The flue is the interior lining of the chimney that allows smoke to safely exit the home.

Can I get a propane fireplace?

Yes.

What types of stoves do you carry?

We offer free-standing wood and gas stoves, as well as fireplace inserts!

What kind of wood should I burn in my fireplace or wood stove?

It is recommended that you burn seasoned wood with moisture content between 15-25%. Hardwoods have a longer burn time than softwoods.

Can I convert my fireplace to gas?

In most situations, yes!

What is the difference between a fireplace and an insert?

An insert is installed inside of an existing fireplace structure.

Does an electric fireplace put out heat?

Yes!

Does an electric fireplace need venting?

No.

Are wood inserts worth it?

Wood inserts are a worthwhile, high-efficiency retrofit with good aesthetic features that you can instal directly into your old inefficient fireplace.

What should I look for in a wood insert?

You should look for an efficiency rating of around 70% or better, your desired log length, and that the unit is UL Listed (a measure of testing and certifying for safety).

How long does a wood insert last?

A unit that is properly operated and maintained can last up to 20-30 years.

Can't find the answer to your question?

Send us a message and we'll be happy to help!